Autism Guide Support respects your privacy. This policy explains what information we may collect through our website and forms, how we use it, and how you can contact us with privacy questions.
Information We May Collect
When you contact us, request support or a kit, or express interest in a program or partnership, we may collect your name, email address, phone number, and the information you include in your message or form.
A parent or caregiver may choose to share information about a child’s interests, preferences, support needs, or safety considerations so we can respond to a request or plan appropriate support. Please share only what is needed. Parents and caregivers should submit information on a child’s behalf; children should not submit personal information directly.
We may also collect basic technical information about visits to our website, such as pages viewed and device or browser type, if website analytics are enabled.
How We Use Information
We use information to respond to inquiries, review support or kit requests, coordinate programs and partnerships, provide requested services, and operate and improve our website. We do not use information for unrelated marketing without an appropriate choice or consent.
Sharing Information
We do not sell personal information. We may share the information needed with service providers that help us operate our website, forms, email, or communications, and when disclosure is required by law. We expect service providers to use information only to provide their services.
Children’s Information
We ask parents and caregivers to provide any information about a child. We use it only as needed to respond to a request or provide the support being discussed, and ask families not to include unnecessary sensitive details.
Storage and Retention
We take reasonable steps to protect personal information. We keep it only as long as needed for the purpose it was collected, to meet applicable requirements, or to resolve a request, and then securely delete or dispose of it when appropriate.
Your Choices and Privacy Questions
You can contact us to ask about, correct, or request deletion of personal information you have provided, subject to applicable requirements. You can also withdraw consent where applicable.
Contact
For privacy questions or requests, contact Autism Guide Support using the contact details on our website’s Contact page.